Frequently Asked Questions
Please read our Q&As before sending us a message.
Yes, of course, we’re GOSO lock pick tools manufacturer, and the store is operated by our cross-border ecommerce department. We also sell other lock picks from other brands, just like others sell our products, all products being sold are from the original manufacturers. Never doubt about this.
Yes, we offer a FREE shipping option to all countries all over the world. Please checkout our shipping policy for more details.
Transit time for international shipments is 2-3 weeks on average. For those who need our item(s) faster. We also offer Express (Expedited) shipping, we base shipping amounts off the weight and size and where you are located (orders ship from Zhejiang, China).
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Sure, your satisfaction is our #1 priority. Please check our Refunds and Returns page for more details.
Payment methods include PayPal and Credit Cards.
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.
The reasons why we suggest you use PayPal:
Payment is traceable. By using your PayPal account, you can trace the status of your payment.
When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
Our store has a built-in tracking system, with your Order ID and Billing Email you can track whether your order was shipped or not, and tracking number and tracking url of your package.
>> Track your order here <<
No! Lock picks are professional tools made for licensed locksmiths, who need to be trained to use these tools. Once trained, a locksmith knows how to use a lock pick. Some YouTubers have video reviews, please search on YouTube how a tool is used.
Yes, GOSO Lock Picks does wholesale business.
Become one of our 50+ distributors from all over the world. We still have no distributors in some countries, especially in South America, Africa and Mid-East, help us enlarging our market in these areas. It’s absolutely your opportunity filling the locksmith tools market gap in your country. Order from us in bulk now!
Get in touch
Welcome to contact us if you have any questions, inquiries, or complaints. Please allow us 1-2 business days to email back. We think our cooperation benefits both of us.