Frequently Asked Questions
Please read our Q&As before sending us a message.
Yes, of course, we’re GOSO lock pick tools manufacturer, and the store is operated by our cross-border ecommerce department. We also sell other lock picks from other brands, just like others sell our products, all products being sold are from the original manufacturers. Never doubt about this.
Yes, we offer a FREE shipping option to all countries all over the world. Please checkout our shipping policy for more details.
Transit time for international shipments is 2-3 weeks on average. For those who need our item(s) faster. We also offer Express (Expedited) shipping, we base shipping amounts off the weight and size and where you are located (orders ship from Zhejiang, China).
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Sure, your satisfaction is our #1 priority. Please check our Refunds and Returns page for more details.
Payment methods include PayPal and Credit Cards.
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.
The reasons why we suggest you use PayPal:
Payment is traceable. By using your PayPal account, you can trace the status of your payment.
When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
Our store has a built-in tracking system, with your Order ID and Billing Email you can track whether your order was shipped or not, and tracking number and tracking url of your package.
>> Track your order here <<
No! Lock picks are professional tools made for licensed locksmiths, who need to be trained to use these tools. Once trained, a locksmith knows how to use a lock pick. Some YouTubers have video reviews, please search on YouTube how a tool is used.
Yes, GOSO Lock Picks does wholesale business.
Become one of our 50+ distributors from all over the world. We still have no distributors in some countries, especially in South America, Africa and Mid-East, help us enlarging our market in these areas. It’s absolutely your opportunity filling the locksmith tools market gap in your country. Order from us in bulk now!
Get in touch
Welcome to contact us if you have any questions, inquiries, or complaints. Please allow us 1-2 business days to email back. We think our cooperation benefits both of us.
Add: Mapu Industrial Park, Luqiao Dist., Taizhou City, Zhejiang Province 318050
Tel: +86-576-82962618
Web: https://gosolockpicks.com
Email: [email protected]

Send us a message
333 thoughts on “Contact”
Comments are closed.
i don’t see how to apply the coupon code. i get to PayPal and it’s for the whole amount. Thx.
I saw that you’ve already applied the coupon code, thanks for your order and we’ll get it shipped asap.
good day, on April 17 of last month I bought some articles with you, but since 20 days ago the guide said that is in germany, you can tell me what could happen for this package to take so long, this is the guide number RX322228800DE , https://t.17track.net/en#nums=RX322228800DE, thank you for your prompt reply
Hello, my order(#3354) is in processing status for 4 days. When it will be send?
It’s now shipped, please track it now on http://track.yw56.com.cn with tracking number “LZ448721802CN”, sorry it’s delayed because of weekend. Thanks.
Is there any promo codes, coupons, or any discounts that you can give me to order GOSO 24 Piece Lock Pick Set Transparent Practice Padlock Bundle?
If so that would be a great help as I am trying to buy this as a fathers day gift
Please input coupon code “EXTRA10” at checkout and you’ll get 10% OFF, remember all of our products are FREE shipping. Thanks.
Hi, it’s been 5 days now and I do not have any Order # 3363 reports from June 7 2018 to US 83.91. Thanks for your quick response.
Yeah, and I think your order was already shipped today and I already sent you an email with your tracking numbers.
When do I receive my tracking number? My order number is #3490
Your tracking number is EA376342989CN by EMS, please track it now on http://www.17track.net , thanks.
ta muito dOrdem #3477 foi colocado em 21 de julho de 2018 e é atualmente Em processamento.emorado meu pedido nem foi postado
Your order was shipped by Yanwen with tracking VR020745048YP , please track it now http://track.yw56.com.cn , thanks.
I have an order that I placed the number they gave me is 3506 I have no information on tracking number or product delivery time can you please let me know as soon as possible and worried about ifI got scammed
I will send it to you within 1-2 business days, thanks.
Why there is NO INFO HOW MUCH THEY ARE THICK? 🙂 That is so important… because in europe it can be used .025 it is too fat… 🙂
please fill that info ASAP… 🙂
Which tool you’re asking? Please let me know, thanks.
Order 3552 has it been sent yet also is there a tracking number
Hi Emily,
Your order was shipped by Yanwen with tracking VR021195191YP
Please track it now on http://track.yw56.com.cn
Thanks
Hello Charles,
Could you advise which contact email address i can reach you via? the above address doesn’t seem to work
The mail system
: host mxbiz1.qq.com[184.105.206.59] said: 550 Mail content denied.
Please email me to linux.usrs # gmail com
I received a email that my payment was received and I have an order number but I never received information about if and when it will be shipped
Hi Kyle,
Your order was shipped by Yanwen with tracking VR021197008YP
Please track it now on http://track.yw56.com.cn
Thanks
hello I paid western union I but not received from the party yulong pen tracking my package part dhl
Your tracking number is 8013322225 by DHL.
Pls resend me I haven’t receipt my order has been 37days already My order #3484
I ordered a product a few weeks ago and did not receive a tracking email, my order number is 3575, just curious when it will get here.
Hi Austin,
Your order was shipped by Yanwen with tracking VR021547830YP
Please track it now on http://track.yw56.com.cn
Thanks
Hi, Charles, it’s been 5 months since I’ve posted my order and I still did not receive the products. I know sometimes international deliveries to Brazil take longer than expected, but I think that it should be delivered by now. Any idea?
It’s probably lost, can we send you another shipment?
Hi Charles, I placed an order about 7 weeks ago.
Order #3550 (August 13, 2018)
RH977319254CN
When I check on the tracking number, it just shows as in transit.
Hi Charles.
order: #3550 (August 13, 2018)
When I try checking the tracking number it seems to end on when it got on the plain, about a week after order.
Nothing has arrived yet. Can you assist?
Hi Charles,
I placed order #3663 on Sept 23.
It still says; Processing
Can you tell me when it will ship?
Thanks !
rp
ola por gentileza envie um numero de rastreio dos meus pedido 3477 e 3517 diz pedidos não encontrados
It’s already delivered.